CUSTOMER SERVICE

Hello. At Pure Body Essentials, we formulate all of our products with sensitive skin in mind. However, since everyone's skin is different, we recommend performing a patch test when using any new products for the first time.

Hello, processing times are currently 3-5 business days. Processing times do not include transit time. All of our products are hand-batched in small quantities and shipped from Bowie, MD.

Many Pure Body Essentials products are vegan and no animal-based products are used.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’